Collaborative Education

Collaborative Education

Ask, ask and keep asking. It seems simple, but this is our greatest challenge: to encourage the “asking” spirit. When we were little children in school, we learned to prejudge those who asked, thinking it was because they didn’t understand, or didn’t know, or because...
How to train a robot

How to train a robot

I’m sure you’ve heard a lot of talk about robots, bot, chatbots… But, in case you haven’t, we’ll simply refer to it as “ROBOT”. In our tribe we have a very simple maxim. “Speak in Grandmother’s language” In other words, if our grandmother...
Blunder discontinued!

Blunder discontinued!

It seems like yesterday, but Blunder was born 4 years ago, around 2015. That’s a long time when talking about technology. It’s been more than a year since Zapiens was born and as a company we must look forward. Keeping the system compatible backwards, its...
Communities: group strength

Communities: group strength

History says that we are social animals, used to living in communities. Our necessity of creating relationships is what makes us move in groups. Regardless of whether these are social, business or sporting, they always have the same purpose: to bring together a number...
What Customer Success is and is not…

What Customer Success is and is not…

A few years ago I related the Customer Success in Zapiens, with a fast and efficient support, where our users wanted to recommend us and our customers were satisfied with our product. But now I know I was wrong, none of that is enough. In this post I will explain what...
Artificial Consciousness, what is that?

Artificial Consciousness, what is that?

1. Wandering I must admit that I have only recently come across this term, I had not heard it before and it caught my attention. I’ll put it in context. For over a month I have been attending some talks that the Asturias School of Philosophy is organizing on the...