Knowledge

February 5, 2019

What Customer Success is…and is not.

Some years ago I would have identified Customer Success for Zapiens with fast and efficient support team, where our users would recommend us and our clients would be happy with our product. I now know that perhaps I was mistaken, […]
November 15, 2018

Knowledge and wooden spoons

What do wooden spoons have to do with knowledge? Keep reading as I’m about to explain! The beginning of everything Not very long ago, I started making wooden spoons. I started with no more than a knife and a piece […]
September 5, 2018
Capacitación a vendendores - ZAPIENS

What is the sales training?

Many times, we hear that it is essential for sales teams not to become obsolete. That the trainings and the training for sellers should be engraved in stone in the values ​​of the companies. But what is sales training? In […]