Zapiens

February 18, 2019

News on Zapiens. February 2019

Check out what’s new at Zapiens in February! Send messages in Zapiens. This month we’re presenting one of our most anticipated features: Messages! Now you’ll be able to create communications for users to receive straight in their Zapiens app. This […]
February 5, 2019

What Customer Success is…and is not.

Some years ago I would have identified Customer Success for Zapiens with fast and efficient support team, where our users would recommend us and our clients would be happy with our product. I now know that perhaps I was mistaken, […]
January 28, 2019

News on Zapiens. January 2019

We’re kicking off 2019 with more new features here at Zapiens! Zap weekly learning. Now, every week, Zap will send you an update about new he has learned! This will be organised by category so that you can consult your […]
December 5, 2018

The latest news in Zapiens (November – 2018)

New update from Zapiens! These are the latest news from the app and the area administration (Back), we bring you: News in the app Zap won’t answer questions that you can get that day in your active training. Our quirky […]
October 23, 2018

Training your teams is more important for sales than using AI

Artificial Intelligence (AI) is a buzzword in all areas. For sales, typically we rely on every-day-more-powerful CRMs because AI lives on data. These and other tools are really useful to instrument our sellers, delivering valuable insights.  With data, you can […]
September 26, 2018

Failing is bad, hiding unacceptable

I will start from the end. Over the last week Zapiens hasn’t been working quite the way it should, maybe you’ve seen your training interrupted or you’ve asked Zap something important. My apologies. My name is Iván Arrizabalaga and I’m […]