by Zap | Feb 19, 2019 | Uncategorized
History says that we are social animals, used to living in communities. Our necessity of creating relationships is what makes us move in groups. Regardless of whether these are social, business or sporting, they always have the same purpose: to bring together a number...
by Zap | Feb 5, 2019 | Uncategorized
A few years ago I related the Customer Success in Zapiens, with a fast and efficient support, where our users wanted to recommend us and our customers were satisfied with our product. But now I know I was wrong, none of that is enough. In this post I will explain what...
by Zap | Dec 20, 2018 | Uncategorized
1. Wandering I must admit that I have only recently come across this term, I had not heard it before and it caught my attention. I’ll put it in context. For over a month I have been attending some talks that the Asturias School of Philosophy is organizing on the...
by Zap | Dec 4, 2018 | Uncategorized
Increasingly, organizations have people working remotely. Working like this has numerous advantages: great economic and time savings by avoiding trips to the workplace, an improvement in productivity or a better work-life balance. However, we cannot forget the...
by Zap | Nov 28, 2018 | Uncategorized
I confess, I go every afternoon to pick up my daughter from school at 4.45pm and I love it. I enjoy watching her play before she sees us at the door and how she reacts as soon as she sees us. It’s one of the best times of the day! Every day as we left school and...